02-18-2024, 08:28 AM
Debugging by forum can be slow and a bit frustrating but it is not usually too difficult unless the network set up is complex.
If you know someone who is competent, local and trusted then getting them to take a look might be the best way to get up and running quickly.
One basic check is the status of the LEDs on the motherboard and the modem when the cable is plugged in at both ends.
What do the LEDs associated with the sockets you connect show ? Check the documentation for the devices for details of what the LEDs mean. Off is usually not good, green/flashing usually indicates an active link.
If the LEDs indicate the cable connection is good then
Click 'Menu' (usually in the bottom left corner)
Click the 'Internet' category on the left.
Click the 'Web Browser' option.
This should open a Web Browser (probably either Firefox or Chrome) which may download and display a web page
If it does you are probably connected and can try browsing different web sites.
If something else happens we need to know what so that we can guide the next steps.
Post moved from Installing to Networks section.
If you know someone who is competent, local and trusted then getting them to take a look might be the best way to get up and running quickly.
Quote:I'm not able to figure out how to get connected to the internetWe need to know what you are doing and what happens when you try.
One basic check is the status of the LEDs on the motherboard and the modem when the cable is plugged in at both ends.
What do the LEDs associated with the sockets you connect show ? Check the documentation for the devices for details of what the LEDs mean. Off is usually not good, green/flashing usually indicates an active link.
If the LEDs indicate the cable connection is good then
Click 'Menu' (usually in the bottom left corner)
Click the 'Internet' category on the left.
Click the 'Web Browser' option.
This should open a Web Browser (probably either Firefox or Chrome) which may download and display a web page
If it does you are probably connected and can try browsing different web sites.
If something else happens we need to know what so that we can guide the next steps.
Post moved from Installing to Networks section.
stevef
clueless
clueless